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Didn't receive credits and my ticket got deleted!

There was an offer for a Hotel Quickly app. I followed the guidelines. I installed the app and opened/launched it. I never installed the app before. But it never got credited and I didn't receive the 42 points! This is disappointing! Please solve this problem asap!

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I had the same thing happen to me and the response I got from support is my OS system is not updated or they don't see a valid ip address for my device. They said this for about 6 and credited 2. I'm confused on how my info is correct for those 2 and not the other 6. Seems like a scam to me but I will definitely stand clear of doing anything else for this horrible company that don't want to hold up their end of the bargain. I just hope these apps didn't install any viruses on my phone.

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