This had happened to me too ;;
Okay here's my problem, I keep completing quizzes only for the quiz to say I've completed it and bring me back to Persona.ly with more quizzes but then still not give me credit, it doesn't email me the results it doesn't even show I've finished the quiz in my messages or emails other then the you've finished the quiz page and brining me back to Persona.ly. Then when I submit a ticket and try to show evidence with screenshots on Persona.ly as well as screen shots of the tickets i've submitted your help service still doesn't register this as proof. HOW AM I SUPPOSED TO GET PROOF OF SOMETHING THAT ISN'T EVEN BEING REGISTERED BY IMVU AS BEING COMPLETED. How is this system helpful at all? That's like telling someone they need the password to reset their password, the solution becomes the problem that the person tried to fix to begin with!
Supposedly persona.ly are having problems with their servers. This was informed to me by a company that uses these guys, and seem to be the current way to contact anyone. I've created many tickets, but never gotten a response.
Nearly 2 weeks