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Ticket being closed with no resolution or contact?

Is anyone else getting their tickets closed without any reason or contact attached? I keep get a notification saying my tickets been closed (within about 12 hours of my first contact) but no reason to why, no completion reason or anything like that and this has happened multiple times on two different tickets. 

2 people have this problem

no again closed without helping personaly are scammer wanna data not more

They deleted my ticket and I cannot seem to view it. What is wrong with this site?

many complaints cause  they do not credit report to the site adm 

i reported to some sites  the pb

when i will get the answers i will post 

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