FAQ

Default solution folder, feel free to edit or delete it.

How do I create a support ticket?
In order to open a ticket, you will have to go to our offer wall on the site you have reached us from, and click on "Support". ...
Sun, 25 Jan, 2015 at 5:54 PM
I have completed an offer but I did not receive credit
Before opening a ticket on an offer that did not credit, please check that: You have not completed this offer in the past, even on a different...
Mon, 13 Oct, 2014 at 10:33 PM
I am receiving errors while trying to complete offers, What should I do?
When you receive errors while trying to do an offer, please first make sure that you are on the right device, for example, mobile offers cannot be completed...
Tue, 23 Sep, 2014 at 11:58 AM
My Support ticket was closed with no solution, What should I do?
Tickets are closed automatically after 3 days of no reply to the agent, please make sure you reply to the tickets in time. if you are late, there is n...
Thu, 9 Oct, 2014 at 6:10 PM
My ticket was moved to "Waiting for Third Party" category, What does it mean?
Some of our offers may require us to send confirmations and receipts to our providers. After the agent receives the right confirmations/receipts, he...
Wed, 10 Sep, 2014 at 12:12 PM